Practical systems for growing teams.
Each work sample shows a representative business problem, the system designed to solve it, the deliverables and a modeled outcome. The linked examples use sample data and are built to demonstrate the quality of the work.
Operations Dashboard & Client Follow-Up System
A small agency went from scattered WhatsApp threads to a live Google Sheets pipeline with automated follow-up reminders — and recovered a month of cold leads in the first week.
Operations SOP Pack for a Small Digital Agency
We documented every recurring process so a brand-new hire could run client delivery end-to-end by week one — cutting onboarding from months to days.
Competitor Research & Action Brief
A local service business couldn't see why competitors kept winning. We mapped the landscape, found three gaps, and turned them into a concrete action plan.
Newsletter & Content Operations System
An inconsistent newsletter became a reliable weekly engine — with an editorial workflow, a content calendar, and operations that ran without the founder in the weeds.